Job Opportunity: Executive – Flight Support

???? Location: India
???? Type of Work: Fresher
???? Schedule: Rotational Shifts

Why Join EaseMyTrip?

EaseMyTrip is one of India’s largest online travel platforms, founded in 2008. Millions of users rely on our platform daily for flights, hotels, bus tickets, train tickets, and vacation packages.

We take pride in fostering an inclusive workplace where every employee gets the opportunity to showcase their creativity and expertise. Our roles go beyond standard job descriptions, ensuring a healthy work-life balance and continuous learning.

What We Offer

???? Competitive Salaries – We go beyond industry norms to reward top talent.
???? Growth & Learning – Numerous opportunities for career development and success.
???? Inclusive Workplace – Diversity is celebrated, and every voice is valued.
⏳ Work Flexibility – We empower employees to manage their tasks effectively.

Job Role: Executive – Flight Support

EaseMyTrip is looking for Flight Support Executives who have exceptional communication skills and a customer-first attitude.

Key Responsibilities

???? Travel Support & Customer Interaction

Handle domestic and international travel queries efficiently.
Possess basic knowledge of world geography and airline routes.
Offer superior customer service and issue resolution over phone support.
Assist customers via telephone, email, and chat for inquiries and support.

???? Customer Experience & Problem-Solving

Actively listen and understand customer needs to provide effective solutions.
Greet customers professionally and resolve concerns with empathy.
Ensure accurate and complete customer records in the system.
Provide additional customer education when necessary.

Who Can Apply?

✔ Freshers with strong communication skills
✔ Candidates with travel industry experience (preferred but not required)
✔ Experienced customer service professionals in the travel sector
✔ Willing to work in rotational shifts (Female employees are not assigned night shifts)