E-Commerce Account Manager (Full-Time, Remote, Night Shift)

Job Details

???? Pay: ¥40,000 – ¥45,000 per month
???? Type of Work: Permanent, Full-Time
???? Schedule & Shift:
✔ Night Shift
✔ Adjustable Shift
✔ Available All Week
✔ UK Time Zone

???? Location: Remote
???? Benefits:
✔ Health Insurance
✔ Paid Sick Leave
✔ Paid Vacation
✔ Work from Home

???? Application Deadline: February 28, 2025
???? Expected Start Date: March 1, 2025

About E-Motive

E-Motive is a global leader in multichannel e-commerce solutions, operating across America, Asia, and Europe. We provide outsourced e-commerce services such as inventory management, data optimization, account management, customer service, and web development to sellers, brands, and manufacturers.

We enable businesses to succeed on major e-commerce platforms like Amazon and eBay, and we also work directly with eBay in multiple countries worldwide.

Position Overview

We are seeking a highly organized and proactive E-Commerce Account Manager to join our team. The ideal candidate should have experience in online marketplace management, e-commerce strategy, and client relations. They should be entrepreneurial, results-driven, and able to manage multiple client accounts in a fast-paced environment.

As an Account Manager, you will play a critical role in managing client e-commerce accounts, optimizing listings, and driving growth through strategic planning and data analysis.

Key Responsibilities

1. Account Management:

???? Serve as the primary point of contact for assigned e-commerce clients.
???? Build strong relationships with clients, understanding their needs and business objectives.
???? Handle customer inquiries, resolve issues, and ensure high customer satisfaction levels.
???? Create optimized listings for Amazon and eBay, following best practices.

2. Strategy Development:

???? Develop and implement effective e-commerce strategies for clients.
???? Conduct market research to analyze trends, competitor activities, and customer behavior.
???? Plan and execute pricing strategies, product listings, and promotional campaigns.

3. Performance Analysis & Reporting:

???? Monitor and report on Key Performance Indicators (KPIs) such as traffic, conversion rates, and sales.
???? Use data-driven insights to optimize product listings, marketing efforts, and sales strategies.
???? Prepare and present regular performance reports to internal stakeholders and clients.

4. E-Commerce Platform Management:

???? Manage client accounts across Amazon, eBay, Shopify, and other e-commerce platforms.
???? Ensure product listings are accurate, up-to-date, and optimized for search engines.
???? Adjust promotions, pricing, and inventory levels based on client objectives.

5. Collaboration & Cross-Functional Coordination:

???? Work closely with marketing, design, and logistics teams to execute cohesive strategies.
???? Collaborate with partners and vendors to enhance product offerings and marketing efforts.

6. Problem-Solving & Optimization:

???? Identify and resolve challenges related to client accounts or e-commerce operations.
???? Implement solutions to improve client satisfaction and account performance.

Required Qualifications & Skills

✔ Education:
???? Bachelor’s Degree in Marketing, Business, E-commerce, or a related field (Preferred).

✔ Experience:
???? 2+ years in e-commerce account management or a related role (Preferred).

✔ Technical Skills:
???? Expertise in e-commerce platforms such as Amazon, eBay, Shopify, and Magento.
???? Strong understanding of SEO, SEM, and social media marketing.
???? Experience with marketing automation tools and CRM systems.
???? Proficiency in Google Analytics, SEMrush, and Microsoft Office Suite.

✔ Soft Skills:
???? Excellent analytical and problem-solving abilities.
???? Strong interpersonal and communication skills.
???? Ability to interpret data and make strategic decisions.
???? Ability to work independently and manage multiple client accounts efficiently.

✔ Language Requirement:
???? English (UK accent preferred).

What We Offer

✔ Competitive Salary – We ensure fair and attractive compensation for skilled candidates.
✔ Work from Home – Flexible remote work environment.
✔ Excellent Work Experience – Gain experience in the fast-paced e-commerce industry.
✔ Ongoing Training & Development – Opportunities for professional growth.
✔ Young & Friendly Team – Work with a supportive and dynamic team.
✔ Career Advancement – A chance to progress in a growing company.
✔ Team Building Events – Regular activities to strengthen team collaboration.

Application Questions

❓ Are you familiar with SEO, SEM, and digital marketing for e-commerce?
❓ Have you worked as an e-commerce specialist with international clients?

???? If you meet these qualifications, apply today and become part of our growing global team! ????