???? E-Commerce Executive – Luxury Fashion Brand ????

???? Job Details:

???? Pay: ₹30,000 - ₹50,000 per month
⏳ Job Type: Permanent | Full-time
???? Schedule:
✔ Monday to Friday
✔ Weekend availability
✔ Day Shift
???? Location: Delhi, India
???? Benefits:
✔ Adjustable schedule
✔ Paid sick time
✔ Provident Fund

???? About Harv & Rose:

Harv & Rose is a premium luxury fashion brand that blends timeless elegance with modern aesthetics. Specializing in men’s and women’s apparel, we offer a sophisticated range of knit polos, formal shirts, trousers, and tops. With our global presence expanding, we are committed to delivering a high-quality shopping experience to our customers.

As we continue to grow, we are looking for a dynamic and proactive E-Commerce Executive to oversee our online operations, logistics, and customer support.

???? Role Overview:

The E-Commerce Executive will be responsible for managing our e-commerce platform operations, ensuring smooth order processing, handling returns, and coordinating with payment and logistics partners. The role will also involve working with the social media and marketing teams to run promotional campaigns and enhance the website experience.

???? Key Responsibilities:

✔ E-Commerce Operations:

Oversee order processing, returns, refunds, and exchanges to ensure seamless customer experience.
Manage relationships with payment gateway and logistics partners for on-time deliveries and transactions.
Handle customer support queries related to e-commerce with a focus on customer satisfaction.
Maintain accurate records of orders, sales reports, and inventory data.

✔ Marketing & Website Management:

Collaborate with the social media and marketing teams to run promotional campaigns.
Ensure the website is updated with the latest products, pricing, and content.
Monitor e-commerce KPIs, optimize processes, and implement strategies to drive online sales growth.

???? Qualifications & Skills:

✅ Bachelor’s degree in Business, E-Commerce, Marketing, or a related field.
✅ 2+ years of experience in e-commerce operations (retail or fashion industry preferred).
✅ Strong understanding of order processing, logistics, and customer service management.
✅ Experience with Shopify, WooCommerce, and Magento.
✅ Proficiency in Microsoft Excel/Google Sheets for data analysis.
✅ Familiarity with payment gateways and logistics integration.
✅ Excellent communication and problem-solving skills.
✅ Ability to multitask and work efficiently in a fast-paced environment.

???? Why Join Us?

???? Be part of a global luxury fashion brand in an exciting growth phase.
???? Work in a creative and dynamic environment.
???? Career development opportunities in the fast-evolving e-commerce industry.

✨ If you’re passionate about e-commerce, fashion, and customer experience, we’d love to hear from you! Apply now and be part of our journey at Harv & Rose. ✨

???? Application Deadline: 10/03/2025
???? Expected Start Date: 15/03/2025