Job Title: Relationship Manager – Commercial Banking Group

???? Location: Delhi, India
???? Job Type: Full-time

About the Commercial Banking Group

The Commercial Banking Group (CBG) provides a wide range of financial products and solutions, including:

Forex & Trade Services
Payments & Cash Management
Tax Payments
Retail Banking Products (Salary Accounts, Trust Services, Commercial Cards, Credit Cards, etc.)

CBG caters to businesses with a turnover between ₹10 crore and ₹250 crore, offering a "One Axis" experience to customers by integrating various banking services.

About the Position

The Relationship Manager (RM) plays a crucial role in managing corporate client relationships through continuous engagement and risk profiling. The RM is responsible for:
✔ Identifying potential customers and offering tailored financial solutions
✔ Enhancing client relationships to increase Assets Under Management (AUM)
✔ Collaborating with cross-functional teams to design and provide customized investment products
✔ Delivering superior customer service

Key Responsibilities

???? Client Relationship Management

Provide corporate banking solutions with a focus on high service standards to attract new SME customers
Maintain a complete customer profile, including banking assets, demographics, and risk profile
Strengthen relationships and increase customer wallet share through corporate banking products like:
✅ Tax Payment Solutions
✅ Internet Banking
✅ Trade Products & Cash Management Services (CMS)

???? Business Development & Sales

Offer existing customers corporate solutions such as CMS and SME Loans to deepen relationships
Identify potential customers and promote tailored banking products for greater product penetration
Acquire new customers by converting referral leads
Achieve monthly sales targets set by the organization

???? Operational & Compliance Responsibilities

Record and track all customer interactions through the CRM system
Collaborate with the Service Team to resolve client concerns
Ensure strict adherence to KYC, SEBI regulations, and banking compliance standards

Qualifications & Experience

???? Education:

Graduate or Postgraduate from a recognized institution

????‍???? Preferred Experience:

Experience in Treasury, Foreign Exchange, and Business Banking is advantageous

Key Skills & Competencies

✔ Banking Product Knowledge – Strong understanding of banking products & services
✔ Client Management – Ability to handle complex client situations
✔ Communication Skills – Proficiency in English & local language (verbal and written)
✔ Time Management – Ability to meet deadlines and handle work pressure
✔ Networking & Relationship Building – Strong interpersonal and client engagement skills

Why Join Us?

???? Diversity & Inclusion at Axis Bank
At Axis Bank, we embrace diversity and inclusion. We encourage applications from:
???? Women, LGBTQIA+, and Persons with Disabilities (PwD)
???? Candidates of all ages and backgrounds

#ComeAsYouAre and be part of a workplace that values openness, inclusion, and equal opportunities!

???? Join Axis Bank today and grow your career in commercial banking!