Business Support Manager - Tech Data Airframe

Projects Overview

Date Posted: 02-Jul-2026
Job Type: Full Time
Job Exp: 1 Year
Salary: ₹20000 / MONTH
Location: bengaluru
Education Req: Bachelor's degree

Job description

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Job Details

Alignment with Your Profile

Job Type: Full-time
Location: Bengaluru, Karnataka

Job Description

Overview
Airbus Client Services is offering an exciting opportunity to join the Operational Unit "Technical Information Support and Services." This unit focuses on developing and delivering aircraft maintenance documentation, enabling safe and efficient maintenance operations for customers (airlines, MROs, lessors). Key deliverables include:

Aircraft Maintenance Manual (AMM)
Troubleshooting Manual (TSM)
Illustrated Parts Catalogue (IPC)

Mission
The primary mission is to deliver complete documentation for aircraft entry into service and maintain it throughout the lifecycle, adhering to airworthiness requirements. This involves analyzing design changes, understanding their immediate impact on customers’ operations, and delivering customized documentation according to the aircraft configuration.

Key Responsibilities

As part of the Business and Operations Support team, you will collaborate closely with the Head of Tech Information Airframe (SIDS) and global stakeholders. Your responsibilities include:

Documentation and Reporting

Consolidate contributions for requests to aid SIDS business decisions and reporting (e.g., financial items, resolutions, top management requests).
Develop and deliver the SIDS dashboard.
Prepare weekly SIDS reports and biannual updates on SIDS team needs for skill development or escalations.

Process Management

Support compliance with the SIDS Handbook, proposing updates as needed.
Monitor corrective and preventive actions from KPI reviews, management reviews, and audits.
Establish and monitor CSIP action plans.
Follow up on Service Level Agreement (SLA) processes and monthly KPI reviews.

Coordination and Communication

Organize the biannual TD Airframe Directors’ leadership meetings.
Maintain and update the SIDS intranet site.
Manage access and training tool requirements for SIDS operations.
Assist with contract-related matters impacting Airframe data products.

Stakeholder Engagement

Develop communication material (flyers, articles) for internal and external use.
Drive AOS implementation at a global SIDS level.

Qualifications and Experience

Education

Degree in Aircraft Maintenance Engineering (AME), Aeronautical Engineering, or related sciences with exposure to aircraft maintenance.

Experience

Minimum of 5+ years in a related field.

Skills

Strong project management expertise.
Effective communication and stakeholder management skills.
Adaptability, curiosity, and openness to change.
Leadership and teamwork capabilities.
Knowledge of Technical Information processes and policies is a plus.

Additional Information

Disclaimers and Notices

Airbus maintains a merit-based, transparent recruitment process.
Airbus does not:
- Send job offers from unofficial email services (e.g., Gmail, Yahoo, Hotmail).
- Solicit money or financial arrangements for job offers.
- Request personal financial information such as Visa or bank account details.

To verify job offers, visit the official Airbus website or contact the HR department directly. Any fraudulent offers should be reported to emsom@airbus.com.

Diversity and Inclusion
Airbus is an equal-opportunity employer, committed to creating an inclusive and diverse workplace. Applications are welcome regardless of age, gender, marital status, disability, sexual orientation, or religious beliefs.

By submitting your application, you consent to Airbus using and storing your data for recruitment purposes.

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