Telecalling Executive (Work from Home)

Projects Overview

Date Posted: 02-Jul-2026
Job Type: Full Time
Job Exp: 1 Year
Salary: ₹60000 / MONTH
Location: Pune
Education Req: Bachelor Degree

Job description

Telecalling Executive (Work from Home) - Tesla

Job Overview
Location: Pune, Maharashtra, India
Company: Tesla
Job Type: Full-Time
Salary: ₹60,000 per month
Job ID: 18025

Tesla, one of the world’s leading innovators in electric vehicles and clean energy solutions, is looking for dynamic and motivated Telecalling Executives to join our customer support team. This is a work-from-home opportunity, providing an exciting chance to be a part of Tesla’s mission to deliver outstanding service and customer satisfaction.

As a Telecalling Executive, you will play a key role in engaging with Tesla customers, resolving their queries, and promoting our products and services in a professional and friendly manner. You will work remotely, connecting with customers via calls and assisting them with product information and resolving post-purchase issues.

Key Responsibilities

Customer Interaction: Make outbound and receive inbound calls to customers, providing product information, resolving issues, and offering details about ongoing promotions and offers.
Issue Resolution: Address and resolve customer complaints effectively, ensuring satisfaction and building long-term relationships.
Product Knowledge: Maintain in-depth knowledge of Tesla products, services, and policies to provide accurate and relevant information to customers.
Sales and Upselling: Drive sales by strategically upselling and cross-selling products based on customer preferences.
Database Management: Update customer records, manage call logs, and ensure the accuracy of data entered into the system.
Performance Metrics: Meet and exceed key performance indicators (KPIs), such as call resolution time, customer satisfaction scores, and sales targets.
Collaboration: Work closely with the team and other departments to ensure a seamless customer experience and escalate issues when needed.

Required Qualifications

Education: Minimum of a high school diploma or equivalent; bachelor’s degree preferred.
Experience: Relevant experience in telecalling, customer service, or sales is highly desirable.
Skills:
- Strong communication skills in English (knowledge of other languages is a plus).
- Excellent problem-solving and active listening skills.
- Ability to multitask and handle customer queries efficiently.
- Good knowledge of MS Office, especially Excel and Word.
- Positive attitude, patience, and the ability to manage challenging situations.

Technical Requirements

Reliable internet connection and a functional computer or smartphone.
Quiet and dedicated workspace to ensure optimal call quality.

Preferred Qualifications

Prior experience working remotely.
Familiarity with e-commerce platforms, particularly Tesla’s products and services.
Sales experience, particularly in selling or customer service.

Why Tesla?
At Tesla, we believe in fostering a diverse and inclusive workplace where every employee has the opportunity to grow, thrive, and make an impact. As one of the world’s leading innovators in sustainable technology, we are dedicated to customer satisfaction, innovation, and a culture that values teamwork, integrity, and creativity.

Joining Tesla means being part of a forward-thinking company that drives growth through collaboration and offers ample opportunities for career advancement. Our employees enjoy flexible work schedules, comprehensive benefits, and a work culture that supports both personal and professional development.

Benefits and Perks

Health insurance and wellness programs.
Retirement plans (Provident Fund, Gratuity).
Paid Time Off (PTO) and public holidays.
Work-from-home allowance and internet reimbursement.
Discounts on Tesla products.
Career growth and training opportunities.

How to Apply
If you’re ready to join a dynamic, customer-focused team at Tesla, we would love to hear from you! To apply, please submit your resume via our official career page.

We look forward to reviewing your application and potentially welcoming you to the Tesla family!

Telecalling Executive (Work from Home) - Tesla