Tele Calling Executive

Projects Overview

Date Posted: 08-Jul-2026
Job Type: Full Time
Job Exp: 1 Year
Salary: ₹15000 / MONTH
Location: madurai
Education Req: Bachelor's degree

Job description

Job Title: Telecaller & Support Executive

Job Details:

Pay: ₹12,000 - ₹25,000 per month
Job Type: Full-time
Location: Tirumangalam, Madurai, Tamil Nadu
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid time off
- Provident Fund
Supplemental Pay:
- Performance bonus
- Yearly bonus

About Us:

Professor Academy, a premier competitive exam coaching centre, is dedicated to developing skilled teachers and professors to contribute to a better-educated society. Established in 2016, the Academy is headquartered in Chennai, Tamil Nadu, with its back office located in Thirumangalam, Madurai.

Job Description:

We are seeking a proactive and detail-oriented Telecaller & Support Executive to join our team. This role involves managing student inquiries, uploading class materials, and supporting operations to ensure the smooth functioning of online classes.

Key Responsibilities:

Student Communication & Support:
- Handle inbound and outbound calls to assist students with course-related inquiries.
- Provide guidance on course materials, class schedules, and exam details.
- Follow up with students on recorded videos, class schedules, and upcoming exams.
Content & Application Management:
- Upload class recordings, video lectures, and test files to the application.
- Ensure timely and accurate document uploading and data management.
- Maintain student records, test results, and study materials.
Operational & Administrative Support:
- Assist the operations team in coordinating class activities and schedules.
- Support faculty with document preparation, data entry, and academic tasks.
- Keep a structured record of student inquiries and resolutions.

Key Skills & Requirements:

Excellent communication and interpersonal skills.
1 year of experience in Telecalling, Student Support, or Customer Handling (Required).
Technical proficiency in video uploading, data entry, and document management.
Ability to manage multiple tasks effectively.
Willingness to work night shifts from the office if required.

Available Work Timings & Shifts:

Part-Time:

4:00 AM to 8:00 AM
6:00 PM to 11:00 PM

Full-Time:

12:00 PM to 10:00 PM
7:00 PM to 7:00 AM

Application Requirements:

Location: Tirumangalam, Madurai, Tamil Nadu (Applicants must be able to commute or relocate before starting work).
Experience: Minimum 1 year in Telecommunication (Required).