Job Type: Full-time | Fresher
Pay: ₹10,000 per month
Work Location: Remote
Schedule: Day Shift
Frame Arts is looking for a motivated and customer-focused individual to join our team as a Customer Care Representative. This role focuses on delivering an outstanding customer experience by responding to inquiries on WhatsApp and Instagram, assisting with product information, and facilitating the order process.
Respond promptly and professionally to customer messages via WhatsApp and Instagram
Provide detailed product and pricing information
Assist customers in placing and processing orders
Address inquiries, concerns, and complaints with empathy and professionalism
Collaborate with the internal team to resolve customer issues
Maintain accurate records of all customer interactions and transactions
Excellent written and verbal communication skills
Strong customer service orientation and a passion for helping others
Ability to multitask and manage time effectively
Proficient in using WhatsApp and Instagram for business purposes
Detail-oriented with strong organizational skills
Basic knowledge of sales techniques is a plus
Prior customer service or sales experience is preferred, but not required
Positive attitude and eagerness to learn and grow with the company
Flexible schedule
Work from home
Performance-based bonus opportunities
Supportive and friendly work environment
Career growth and development opportunities
Hindi
English
If you’re excited to be part of a growing company in the art and framing industry and are committed to delivering excellent customer service, we’d love to hear from you!
Let me know if you’d like this reformatted for a specific platform (like LinkedIn, Indeed, or PDF).
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