Part-Time Customer Service Jobs in Coimbatore

Projects Overview

Date Posted: 02-Jul-2026
Job Type: Part Time
Job Exp: 0 Year
Salary: ₹15000 / MONTH
Location: Coimbatore
Education Req: high school

Job description

Job Synopsis:
HR Administration Occupations is currently seeking a dedicated and proactive individual to join our customer care team as a Part-time Customer Service Representative in Coimbatore. This role is perfect for individuals looking to work night shifts, offering flexibility for those with other daytime commitments. The successful candidate will handle customer inquiries, deliver excellent service, and ensure customer satisfaction through effective communication and problem-solving. Join us for a rewarding work-from-home opportunity with a reputable organization in the customer service industry.

Key Responsibilities:

Respond to customer inquiries via phone, email, or chat professionally and promptly.
Efficiently resolve customer issues, ensuring a high level of customer satisfaction.
Provide accurate information about products, services, and company policies.
Maintain detailed records of customer interactions and transactions.
Follow up with customers to ensure their issues are fully resolved.
Process orders, forms, and requests as required.
Collaborate with team members to meet daily, weekly, and monthly service targets.
Adhere to company policies and procedures to maintain high-quality customer support.

Required Skills and Qualifications:

Excellent communication skills (written and verbal).
Strong problem-solving abilities and attention to detail.
Ability to stay calm under pressure and handle challenging customer situations.
Proficient in using computers, CRM software, and basic office applications.
Reliable internet connection and a quiet workspace.
Strong multitasking abilities to manage high call volumes during peak hours.
Ability to work independently and as part of a team.

Experience:

Previous experience in customer service or call center roles is preferred but not required.
Familiarity with customer service tools and platforms is an advantage.

Working Hours:

Evening shifts from 5:00 PM to 10:00 PM (flexible shift hours can be arranged based on availability).
Part-time position, with the possibility of additional hours based on business needs.

Knowledge, Skills, and Abilities:

Customer-focused mindset with a strong commitment to providing the best service.
Good understanding of customer service principles and best practices.
Strong organizational skills to track and manage customer interactions effectively.
Proficiency in using Microsoft Office Suite and CRM systems.

Benefits:

Competitive hourly pay with performance-based incentives.
Flexible part-time hours, ideal for students or individuals seeking evening work.
Work-from-home opportunity, offering convenience and flexibility.
Paid training and professional development opportunities.
Supportive and collaborative team environment.

Why Join Us?

Be part of a company that values its employees and offers growth opportunities.
Enjoy a healthy work-life balance with flexible working hours.
Join a dynamic, customer-focused team that works together to deliver exceptional service.
Benefit from the convenience of remote work, saving time and commuting costs.

How to Apply:

Interested candidates can apply by submitting their updated resume along with a brief cover letter outlining their qualifications and interest in the position. Please email your application to us.

We look forward to hearing from you and potentially welcoming you to our team!