Projects Overview
  • Date Posted: 04-Jul-2026
  • Job Type: Full Time
  • Job Exp: 1 Year
  • Salary: ₹20000 / MONTH
  • Location: MUMBAI
  • Education Req: Bachelor's degree
Job description

Online Customer Service & Call Center Executive

???? Location: Mumbai, Maharashtra
???? Type of Work: Full-time
Shift & Schedule: Rotational Shift


Job Overview

We are seeking a Customer Service Executive for our Online Customer Service & Call Center. The ideal candidate should have excellent communication skills and at least 1 year of experience in a hospital setting.


Key Responsibilities

???? Handle inbound and outbound customer calls efficiently.
???? Provide excellent online customer service and address patient inquiries.
???? Maintain accurate call records and patient data.
???? Assist with hospital-related queries and coordinate with medical teams if required.
⚠️ Resolve customer concerns and escalate issues when necessary.


Required Skills & Qualifications

Graduation degree (mandatory)
Excellent verbal and written communication skills
Minimum 1 year of experience in a hospital setting
Ability to work in a rotational shift


Salary & Benefits

???? Pay: ₹22,000 - ₹40,000 per month
???? Additional Pay: Annual Bonus
???? Benefits: Health Insurance


Work Location

???? In-person | Mumbai, Maharashtra

???? Apply now and be a part of our customer-focused healthcare team! ????

 

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