Solutions Consultant – Whatfix

???? Location: Bengaluru, Karnataka
???? Shift: US Shift
???? Job Type: Full-time

About Whatfix

Whatfix is a leading Digital Adoption Platform (DAP) that enhances user experience by providing real-time guidance, self-help support, and product analytics. Our platform helps organizations maximize the benefits of software, drive digital transformation, and leverage AI-driven insights for better decision-making.

???? Why Join Us?
✔ Recognized among the Top 20 B2B Tech Companies alongside Adobe, PayPal, and Cisco
✔ Featured in the Top 20 Fastest-Growing SaaS Companies worldwide
✔ Leader in the Digital Adoption space (recognized by Forrester & Everest Group)
✔ Top 5 Startups in India (LinkedIn, 2020)
✔ Deloitte Technology Fast 500™ – One of the fastest-growing companies in North America (2021 & 2022)
✔ Great Place to Work Certified (2022-2023)
✔ Customer rating: 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights

Key Responsibilities

???? Product & Industry Expertise

Develop a deep understanding of the Whatfix product portfolio and the competitive landscape.
Analyze Whatfix deployments across industries (Insurance, Technology, Financial Services, Healthcare) and create best practices & use cases.
Stay updated on enterprise software trends & digital transformation to provide thought leadership.

???? Sales & Solution Consulting

Collaborate with Account Executives to conduct discovery calls, value assessments, and strategic sales planning.
Deliver product demonstrations and presentations to prospects, customers, and partners.
Manage and execute on-site & remote solution demos effectively.
Participate in conferences, seminars, and industry events to evangelize Whatfix solutions.
Handle RFI/RFP responses with Account Executives and Technical Sales Engineers.
Address objections, articulate ROI benefits, and communicate the value of Whatfix solutions.

???? Cross-functional Collaboration

Work closely with Product Management teams to provide feature input & customer feedback.
Liaise with Engineering, Product, Marketing, and Sales teams to offer consultative product expertise.
Ensure seamless communication across internal and external stakeholders.

Who Should Apply?

✔ Experience:

8+ years in Technical Pre-Sales, Sales Engineering, or Solutions Consulting.
Previous experience working in Enterprise SaaS or Application Software.
Industry expertise in Insurance, Healthcare, Technology, Financial Services, or Manufacturing.
Familiarity with CRM (Salesforce, Microsoft), HR (Workday, Oracle, SAP), and other enterprise applications.

✔ Skills & Attributes:

Strong consultative selling approach—understanding customer pain points and crafting tailored solutions.
Ability to simplify complex technical concepts for non-technical stakeholders.
Excellent verbal and written communication skills.
Self-motivated with strong problem-solving abilities.
Team player in a fast-paced, customer-centric environment.
Willingness to travel up to 50% for on-site meetings.

Why Whatfix?

✅ Work with a globally recognized leader in Digital Adoption
✅ Be part of a high-growth SaaS company backed by top investors (SoftBank, Sequoia, Cisco)
✅ Work in a dynamic and collaborative environment with cross-functional teams
✅ Competitive salary and growth opportunities

Whatfix is an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, gender, age, disability, or any other status.

???? Apply now and be part of our journey to revolutionize digital adoption!