Job Title: Customer Services & Data Entry

Company: FCI London
Job Type: Full-time, Regular / Permanent
Work Location: Remote (Work from Home)
Shift: UK Shift
Schedule: Monday to Saturday | Weekend availability
Salary: ₹25,000 – ₹30,000 per month

About FCI London

FCI London is one of the UK’s largest and most innovative designer furniture & lifestyle houses, proudly serving clients for nearly 35 years. We partner with some of the most luxurious interior brands and are part of spectacular high-end design projects.

Our Mission: To exceed client expectations through expert design, beautiful products, and superior service.
Our Vision: To become the UK’s best 360° Luxury Furniture & Interior Design House.

Job Summary

We are looking for a Customer Service & Data Entry Executive to support our operations and liaise effectively with the UK team. This is a remote role requiring a high degree of organization, communication, and technical skills.

How to Apply

???? Mandatory Step: Please complete the assessment to be considered:
Apply via Assessment
Candidates who do not complete the test will not be considered.

Key Responsibilities

Tag and update daily delivery orders
Communicate efficiently with the UK-based team
Use Google Maps to verify delivery routes as needed
Analyze operational data and generate daily/weekly reports
Address and resolve operational issues
Support long-term goals that contribute to company growth
Respond to UK team queries promptly and accurately

Required Skills & Experience

Minimum 3 years of total work experience
2 years of experience in Logistics (preferred)
Strong email communication skills
Excellent computer literacy
Experience with:
- Microsoft Outlook
- Microsoft Excel
- Google Sheets
Strong analytical and problem-solving skills
Ability to work with a high-end, detail-focused clientele

Technical Requirements

Desktop PC (laptops not allowed) with:
- Windows OS (latest version)
- 2 monitor setup (If you have one, we will provide the second)
Stable fiber/WiFi internet connection
Dedicated and quiet work-from-home desk setup