Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company that builds innovative solutions to address clients’ most complex digital transformation needs. With a holistic portfolio in consulting, design, engineering, and operations, Wipro helps clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, Wipro thrives in helping customers, colleagues, and communities navigate an ever-changing world.
For more information, visit www.wipro.com.
The purpose of this role is to interpret data and transform it into actionable information such as reports, dashboards, and interactive visualizations. This process helps improve business decisions and outcomes.
1. Managing the Technical Scope of the Project:
Gather information from various sources (data warehouses, databases, data integration, and modeling) and analyze patterns and trends.
Develop and manage record-keeping processes and policies.
Build and maintain relationships with clients at all levels, understanding their data needs.
Provide sales data, proposals, data insights, and account reviews to clients.
Identify opportunities to increase efficiency and automate processes.
Set up and maintain automated data processes.
Identify, evaluate, and implement external services and tools for data validation and cleansing.
Produce and track key performance indicators (KPIs).
2. Analyzing Data Sets and Providing Insights:
Liaise with internal and external clients to fully understand data content.
Design and carry out surveys; analyze the survey data based on customer requirements.
Analyze and interpret complex data sets related to the client’s business, preparing reports for internal and external audiences using business analytics tools.
Create data dashboards, graphs, and visualizations to showcase business performance, including sector and competitor benchmarking.
Mine and analyze large datasets, draw inferences, and present them successfully to management using reporting tools.
Develop predictive models and provide insights based on client needs.
Analyze data sets and provide relevant information to clients:
Number of automations implemented
On-time delivery
Customer Satisfaction (CSAT) score
Zero customer escalations
Data accuracy
Geographic Information Systems (GIS) expertise (especially for car support).
3-5 years of relevant experience in data analysis, reporting, and visualization.
Wipro is constantly evolving, driven by the ambition to redefine businesses and industries. As a part of Wipro, you'll be encouraged to reinvent yourself, your career, and your skills. Wipro is an end-to-end digital transformation partner with bold ambitions for the future.
We welcome applications from individuals with disabilities.
This is an exciting opportunity to be a part of a globally recognized company focused on creating innovative digital solutions. If you are passionate about data analytics, reporting, and business intelligence, this role at Wipro could be the perfect fit for you.
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