VP Digital Product Management – Market Foundations

Projects Overview

Date Posted: 09-Jul-2026
Job Type: Full Time
Job Exp: 1 Year
Salary: ₹15000 / MONTH
Location: Gurugram
Education Req: Bachelor's degree

Job description

Vice President, Market Foundations – American Express

Location: Gurugram, Haryana

Benefits: Health insurance, Competitive salary, Bonus incentives, Career development opportunities, and more.

About American Express

At American Express, we empower individuals and businesses to progress with the right support. By joining Team Amex, you become part of a global and diverse community committed to backing customers, communities, and colleagues.

We recognize and value contributions, leadership, and impact, ensuring every colleague shares in the company’s success. Together, we uphold our company values and deliver the world’s best customer experience with integrity and inclusivity.

Join Team Amex and let’s lead the way together!

About the Role – VP, Market Foundations

The Enterprise Acquisition Product and Platform team is seeking a Vice President, Market Foundations to play a key leadership role in shaping the new accounts onboarding strategy for American Express.

This role will:

Oversee the front-end dynamic application experience and develop capabilities to enhance and personalize onboarding.
Lead the migration of international markets to a modern acquisition ecosystem.
Drive the strategic acquisition modernization roadmap.
Partner closely with Lines of Business, Technology, and Control Management to create seamless onboarding experiences.

This role is critical to improving conversion rates and revenue through increased automation and scalability while ensuring process efficiency and compliance.

Key Responsibilities

Lead a geographically dispersed team of 25+ colleagues, ensuring engagement, career development, and inclusive leadership.
Define product goals and success metrics to drive commercial success.
Identify opportunities and establish the product strategy, roadmap, and key features.
Collaborate with cross-functional stakeholders to prioritize and execute feature development.
Drive process improvements to enhance operational efficiency and accelerate value delivery.
Partner with Tech, Finance, and other portfolios to drive innovation in annual planning and investment processes.
Oversee the entire product lifecycle, from strategic planning to execution.
Lead product research and design, leveraging deep customer and technology insights.
Use analytics-driven decision-making to evolve products and enhance user experiences.
Advocate for ‘platform as a product’ internally and externally while guiding products through development.
Drive platform governance, including data security, availability, compliance, and skills assessment.

Qualifications & Experience Required

10+ years of experience in end-user-facing product development and management.
Expertise in digital user experience and global design.
Proven ability to lead large, geographically dispersed teams, including leaders of leaders.
Experience driving digital transformations and adopting new ways of working.
Strong collaboration and stakeholder management skills to influence senior leadership.
Strategic mindset with a proven record of problem-solving and challenging the status quo.
Ability to thrive in a highly matrixed environment, with flexibility and resilience.
Experience with Scaled Agile Framework (SAFe) and LEAN portfolio delivery.
Expertise in digital acquisition and leveraging consumer experiences for business growth.

Employee Benefits at American Express

We prioritize the holistic well-being of our employees with a range of benefits, including:

Competitive base salaries & bonus incentives.
Financial well-being & retirement support.
Comprehensive medical, dental, vision, life insurance, and disability benefits (varies by location).
Flexible working model: Hybrid, onsite, or virtual (role-dependent).
Generous paid parental leave policies (location-dependent).
Free access to global wellness centers staffed with nurses and doctors (location-dependent).
Free and confidential counseling support via the Healthy Minds program.
Career development and training opportunities.

Equal Opportunity Employer

American Express is an equal opportunity employer. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected status.

Note: Employment is subject to the successful completion of a background verification check, as per applicable laws and regulations.

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