Location: Gurugram, Haryana
Benefits: Health Insurance + Full Employee Benefits (listed below)
At American Express, we empower people and businesses to progress with confidence. Joining Team Amex means being part of a diverse and global community committed to supporting customers, colleagues, and communities.
At Amex, you’ll be recognized for your contributions, leadership, and impact. Every colleague plays a key role in our success. Together, we strive to provide the world’s best customer experience every day, with integrity, innovation, and collaboration.
Join Team Amex and let’s lead the way together!
The U.S. Consumer Services (USCS) Team manages a broad suite of consumer products, services, and experiences in the U.S., including:
Premium, cobrand, cashback, and lending portfolios
Membership Rewards & Global Travel Services
Centurion Lounge Network & Dining/Resy Business
U.S. Consumer Banking & Best-in-Class Marketing Programs
The Specialized Risk Management Team within USCS ensures control management is deeply integrated into our day-to-day operations, equipping business units with expert knowledge to manage and mitigate risks effectively.
We are looking for a Sr. Analyst – Specialized Risk Management to support control management, operational risk compliance, and integration of risk processes across business functions. This role requires extensive collaboration with multiple teams across the organization.
Assist in day-to-day activities to ensure compliance with enterprise policies (e.g., AEMP 88 - Conduct Risk Management Policy).
Support the integration of decentralized risk types into broader Operational Risk Management (ORM) policies.
Conduct research on emerging risk trends, best practices, and regulatory updates to support business risk strategy.
Assist in preparing training and awareness materials to increase risk management understanding within U.S. Consumer Services.
Support senior team members in designing and implementing controls tailored to specialized risk areas.
Gather and analyze operational risk insights, risk strategies, and industry themes across the enterprise.
Assist in monitoring and aligning business risk procedures with changes in the business environment and regulatory landscape.
2+ years of experience in Operational Risk Management, Risk & Compliance, or Internal Audit.
Strong project management, communication, and interpersonal skills.
Experience in process governance and overseeing robust decision-making processes aligned with regulatory frameworks.
Strong analytical and problem-solving skills to assess data trends and evaluate risk scenarios.
Bachelor’s Degree in Finance, Business, Risk Management, or a related field. (Advanced degrees such as MBA, MSc, or professional certifications are advantageous.)
Experience in one or more of the following areas:
Supporting compliance with enterprise policies and contributing to process enhancements.
Advising on risk integration within broader operational risk policies.
We support our colleagues with benefits and programs that enhance their well-being across all aspects of life:
✅ Competitive Base Salary & Performance Bonuses
✅ Financial Well-being & Retirement Support
✅ Comprehensive Medical, Dental, Vision, Life Insurance & Disability Benefits (location-dependent)
✅ Flexible Working Model: Hybrid, Onsite, or Virtual (depending on role and business need)
✅ Paid Parental Leave Policies (location-dependent)
✅ On-site Wellness Centers with medical professionals (location-dependent)
✅ Free & Confidential Mental Health Counseling (Healthy Minds Program)
✅ Career Development & Continuous Learning Opportunities
American Express is an equal opportunity employer. We make hiring decisions without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected status.
Employment with American Express is subject to the successful completion of a background verification check, as required by applicable laws and regulations.
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