???? Location: Gurugram, Haryana
???? Salary: ₹20,000 - ₹25,000 per month
???? Job Type: Full-time
⏰ Shift: Day shift
We are looking for a dynamic and enthusiastic Customer Support Executive to join our team. The ideal candidate should have excellent communication skills, the ability to engage customers effectively, and a keen interest in lead generation and conversion.
???? Freshers are welcome to apply! Immediate joiners preferred.
✔ Lead Generation & Conversion – Build conversations, engage with customers, and convert leads efficiently.
✔ Inbound & Outbound Calls – Handle customer inquiries and resolve queries professionally.
✔ Customer Service Follow-up – Ensure customer issues are addressed and resolved promptly.
✔ Daily & Weekly Reporting – Submit DWR (Daily Work Report) and WWR (Weekly Work Report) on time.
✔ CRM Management – Maintain lead follow-up records and update customer interactions.
✔ Event Activities – Participate in company events as instructed by the team head.
✔ Team Coordination – Work collaboratively with the team and report to respective team leads.
???? Education: Bachelor’s degree (Mandatory)
???? Languages: English & Hindi (Fluency required)
???? Technical Requirements: Own laptop & smartphone (Mandatory)
???? Local Knowledge: Awareness of Gurugram’s geographical area is a plus
???? Soft Skills:
✔ Excellent verbal and written communication skills
✔ Strong listening and interpersonal skills
✔ Ability to handle pressure and meet deadlines
✔ Enthusiastic and proactive attitude
✅ Great learning opportunity for freshers
✅ Performance-based growth
✅ Collaborative & energetic work environment
✅ Opportunity to build a career in customer service & sales
???? Apply now and kickstart your career with us! ????
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