Director - Data Analytics and Reporting

Projects Overview

Date Posted: 13-Jul-2026
Job Type: Full Time
Job Exp: 1 Year
Salary: ₹20000 / MONTH
Location: gurugram
Education Req: Bachelor's (Preferred)

Job description

Job Title: Director – Data Analytics and Reporting

Location: Gurugram, Haryana
Company: American Express
Department: Global Compliance & Ethics (GC&E)
Job Type: Full-time
Benefits: Health insurance, financial support, hybrid working, wellness programs, and more

About American Express

At American Express, we back our customers, communities, and colleagues to progress in powerful ways. When you join Team Amex, you join a global and diverse community committed to integrity, inclusion, and continuous development. Here, your contributions are recognized, and your career path is uniquely yours—with access to programs, support, and flexibility that empower both your personal and professional growth.

Role Overview

The Global Compliance & Ethics (GC&E) organization at American Express ensures the company’s compliance with applicable laws, regulations, and internal policies. The Director of Data Analytics and Reporting will play a key leadership role in building and overseeing an analytics program designed to analyze themes and trends in issues and complaint data. This work will enhance compliance monitoring and inform strategic decisions across the organization.

Key Responsibilities

Collect, analyze, and interpret complex data from multiple sources to deliver actionable insights.
Develop recurring reports and dashboards to support GC&E in oversight of the compliance risk management program.
Define standards and deliverables to evidence a strong regulatory monitoring program.
Communicate regulatory monitoring requirements across the organization, ensuring awareness and accountability.
Present data findings in a compelling, senior-leader-ready format, clearly highlighting trends, risks, and opportunities.
Lead and develop a high-performing Regulatory Compliance team, fostering a culture of excellence and continuous improvement.
Create data visualizations and dashboards to simplify large data sets into meaningful intelligence.
Engage with stakeholders to tailor analytics solutions that meet their business and compliance needs.
Govern and support risk management structures, ensuring clear accountability and alignment with organizational objectives.
Assess risks during organizational or regulatory changes to avoid unintended consequences or non-compliance.
Maintain documentation and reporting systems that ensure transparency, traceability, and accountability in risk management.
Aggregate and report compliance risk exposures in accordance with applicable regulatory requirements (e.g., CFPB, Federal Reserve, FDIC, OCC).

Qualifications

Bachelor’s degree in Analytics, Computer Science, Statistics, or a related field required
(Master’s or JD preferred)
10+ years of experience in data analytics
Professional analytics certification preferred (e.g., CAP, DA-100, Coursera certifications)
Strong experience in regulated environments with a proven track record of improving programs and processes
Strategic thinker with excellent analytical, communication, and presentation skills
Proficient in creating executive-level reports and conveying insights clearly
Ability to manage multiple projects and priorities in a fast-paced environment
Strong interpersonal skills to collaborate across levels and influence stakeholders
Familiarity with regulatory requirements from agencies such as the CFPB, FRB, FDIC, and OCC

Enterprise Leadership Behaviors

Set the Agenda: Define success, prioritize enterprise thinking, and maintain a forward-looking external perspective
Bring Others with You: Build strong teams, embrace coaching, and make collaboration central
Do It the Right Way: Communicate openly and clearly, make decisions quickly and ethically, and lead with courage and values

Benefits & Well-being

We support the holistic well-being of our colleagues with programs that include:

Competitive base salaries and bonus incentives
Retirement and financial well-being support
Comprehensive health coverage (medical, dental, vision, life, disability)
Flexible work models: hybrid, onsite, or virtual depending on role
Paid parental leave and family care policies
On-site wellness centers (location-dependent)
Confidential mental health support via the Healthy Minds program
Career development and upskilling opportunities

Equal Opportunity Employment

American Express is proud to be an equal opportunity employer, making employment decisions without regard to race, color, religion, sex, gender identity, national origin, veteran status, disability, age, or any protected status.

Note: Employment is subject to successful completion of a background verification check, in accordance with applicable laws and regulations.

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