Projects Overview
  • Date Posted: 04-Jul-2026
  • Job Type: Full Time
  • Job Exp: 1 Year
  • Salary: ₹15000 / MONTH
  • Location: MUMBAI
  • Education Req: Bachelor's degree
Job description

Job Opening: Customer Service Executive

???? Join Our Team! ????
We are looking for a highly motivated and customer-focused individual to join us as a Customer Service Executive. If you have a passion for helping customers and ensuring their satisfaction, this opportunity is for you!


Job Details

  • Job Type: Part-time | Full-time | Fresher
  • Pay: ₹10,000 - ₹15,000 per month
  • Work Location: Remote (Work from Home Available)
  • Benefits: Work from home

Key Responsibilities

✅ Respond to customer inquiries promptly and professionally via live chat, email, and other communication channels.
✅ Assist customers in a friendly and empathetic manner, actively listening to concerns and providing effective solutions.
Resolve customer complaints by identifying root causes, escalating as necessary, and ensuring timely resolution.
✅ Maintain strong product and service knowledge to answer customer queries accurately.
✅ Provide up-to-date information regarding products, pricing, promotions, and company policies.
✅ Process customer orders, returns, and exchanges efficiently.
Document customer interactions in the CRM system, ensuring accurate records.
✅ Collaborate with Sales, Technical Support, and Logistics teams to enhance the customer experience.
✅ Identify opportunities to improve customer satisfaction and provide feedback to management.
✅ Stay updated on industry trends and competitor activities to understand customer expectations better.


Requirements

Education: Graduate, Undergraduate, or HSC candidates can apply.
Experience: Freshers are welcome!
Skills:
???? Strong command of English (written & verbal)
???? Excellent interpersonal & problem-solving abilities
???? Ability to build strong customer relationships
???? Decision-making skills with a customer-first approach
Work Schedule: Flexible shifts available


Why Join Us?

???? Work from Home option available
???? Part-time & Full-time opportunities
???? Gain valuable experience in customer service
???? Work in a dynamic and supportive environment


How to Apply?

???? Send us your CV today!

???? Join our team and help us deliver exceptional customer service! ????

 

 

 

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