Job Opportunity: Content Solutions Senior Analyst (CSSA)

???? Location: Pune, Maharashtra (Hybrid)
???? Entity: People, Culture, and Communications (PC&C), BP
???? Job Type: Full-time

About BP and PC&C

At BP, our people are our greatest asset. The People, Culture, and Communications (PC&C) function is dedicated to fostering a diverse and inclusive environment where everyone can thrive. As BP transitions from an oil company to an integrated energy company, we are investing in key locations like India, Hungary, Malaysia, and Brazil.

The Operations & Advisory (O&A) team within PC&C is responsible for delivering HR services and solutions globally. We focus on continuous improvement, efficiency, and customer experience.

If you are ambitious, driven, and passionate about people, this is your chance to be part of a fast-paced, transformational journey.

Role Overview: Content Solutions Senior Analyst (CSSA)

As a CSSA, you will manage the day-to-day operations of BP's People Portal to ensure a seamless and engaging user experience. You will leverage your content management expertise and graphic design skills to create an effective HR platform.

Key Responsibilities

???? Content Management & Optimization

Oversee the daily operations of the People Portal's Content Management System (CMS).
Ensure content accuracy, relevance, and alignment with business needs.
Work with content owners to refine and enhance core HR content.
Apply best design practices to create engaging layouts with optimized images and content.

???? User Engagement & Governance

Utilize targeted personas to reach specific audiences.
Enforce content governance practices and ensure adherence to writing guidelines.
Engage content owners in testing phases for feedback and validation.

???? Collaboration & Continuous Improvement

Establish strong relationships with BP content owners.
Drive problem-solving by understanding business needs and challenging the status quo.
Assess and communicate the impact of technical and functional decisions on stakeholders.
Contribute to HR projects and business-as-usual (BAU) activities.

???? Reporting & Insights

Track and report on progress, risks, issues, and dependencies.
Provide recommendations for content enhancements based on performance metrics.

Qualifications & Skills

✔ Education & Experience

University degree or equivalent professional experience.
3+ years in HR systems development, business analysis, process documentation, or HR business support.
Experience in multinational companies with global collaboration.

???? Technical & Design Skills

Expertise in Content Management Systems (CMS).
Salesforce knowledge is an added advantage.
Graphic design experience, including image editing (e.g., Photoshop).
Ability to translate business needs into intuitive designs.
Strong knowledge of Microsoft Office Suite, especially Excel.

???? Soft Skills

Detail-oriented, with strong analytical and problem-solving skills.
Ability to work independently and make decisions in a fast-paced environment.
Strong stakeholder management skills, with the ability to influence and collaborate.
Resilient, adaptable, and a team player.
Experience managing multiple projects simultaneously with minimal supervision.

Why Join BP?

???? Inclusive & Flexible Work Culture

Hybrid work model with a balanced office and remote setup.
Modern, collaborative workspaces designed for innovation.
Flexible working options to support work-life balance.

???? Growth & Development

Learning and development programs to craft your career path.
Exposure to global projects and diverse work experiences.

???? Competitive Benefits

Life and health insurance coverage.
Medical care packages for employees and families.
Various well-being benefits to support physical and mental health.

Diversity & Inclusion at BP

At BP, we believe diversity strengthens our team. We are an equal opportunity employer, welcoming candidates regardless of:
✅ Disability
✅ Gender identity & expression
✅ Race, religion, and nationality
✅ Socioeconomic status
✅ Neurodiversity

We also offer accommodations for candidates requiring assistance during the recruitment process.

???? Not sure if you meet every requirement?
If you're passionate about this role, we encourage you to apply anyway! You might be the perfect fit for our team.

???? Start your journey with BP today! Apply now! ????