B2B Operations Analyst (Remote/Work from Home)

Projects Overview

Date Posted: 08-Jul-2026
Job Type: Full Time
Job Exp: 1 Year
Salary: ₹15000 / MONTH
Location: delhi
Education Req: Bachelor's degree

Job description

Job Details

Position: B2B Operations Analyst
Job Type: Full-time
Pay: ₹1,71,317.40 – ₹2,31,278.49 per month
Location: Delhi (Remote – Work from Home)
Schedule: Monday to Friday

Job Overview

We are seeking a detail-oriented and proactive B2B Operations Analyst to join the True Classic Operations team. This role is crucial for ensuring on-time and in-full (OTIF) shipment of B2B orders, including Wholesale, Retail, and Amazon FBA replenishments. You will collaborate closely with third-party logistics providers (3PLs) and the commercial team to manage order fulfillment, optimize processes, and provide accurate reporting to support our dynamic operations.

Key Areas of Accountability

✅ 1. Order Execution

Process and execute B2B orders received from the Commercial team, ensuring accuracy and timely delivery.
Coordinate with 3PL partners for order fulfillment and shipment tracking.
Use SPS Commerce to generate documentation (e.g., ASNs, manual label creation).

✅ 2. Shipment Management

Monitor and track shipments to ensure on-time and in-full deliveries.
Identify and resolve any issues affecting shipment timelines or order accuracy.

✅ 3. Inventory Management

Track inventory allocated for Wholesale and identify potential backorders or risks.
Oversee the execution of Transfer Orders (TOs) to maintain inventory flow.
Manage kitting requests for labeling and hangtag requirements.

✅ 4. Reporting & Analysis

Provide detailed reports on order status, fulfillment metrics, and operational performance.
Identify potential risks, order delays, and provide proactive solutions.
Analyze data to identify trends, bottlenecks, and areas for improvement.
Monitor and report on chargebacks, providing root cause summaries.

✅ 5. Process Optimization

Collaborate with cross-functional teams to streamline order execution.
Implement best practices and continuous process improvements for operational efficiency.

✅ 6. Communication & Collaboration

Work closely with the Commercial team to prioritize and track upcoming orders.
Maintain clear communication with internal teams and external partners.
Provide regular updates on operational performance and process improvements.

Qualifications

???? Education:

Bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field.

???? Experience:

Prior experience in operations, logistics, or supply chain management (preferably in a B2B environment).

???? Key Competencies:

Strong analytical and problem-solving skills.
Excellent organizational abilities and attention to detail.
Ability to thrive in a fast-paced, dynamic environment.
Effective communication skills (both written and verbal).
Proactive mindset with a focus on process improvement and operational excellence.

???? Technical Skills:

Proficiency in data analysis and reporting tools (e.g., Excel, BI tools).
Experience with order management systems and/or ERP software is a plus.

What We Offer

???? Fully Remote Role:

Work from the comfort of your home while collaborating with a global team.

???? Flexible Work Hours:

Requires 40 hours/week (Monday to Friday) during Pacific Standard Time (PST) hours.

???? Inclusive Culture:

We embrace diversity and are an equal opportunity employer.

???? Career Growth:

Opportunity to drive impactful operations and grow within a leading tech-driven organization.

Application Questions

Have you worked at a brand that has scaled Wholesale operations?
Do you have experience working directly with a 3PL / outsourced fulfillment?
Are you able to commit to 40 hours/week (Monday – Friday)?
Are you available to work during Pacific Standard Time (PST) hours?