Analyst - US Consumer Services Control Management, Third-Party Risk Management

Projects Overview

Date Posted: 09-Jul-2026
Job Type: Full Time
Job Exp: 1 Year
Salary: ₹15000 / MONTH
Location: Gurugram
Education Req: Bachelor's degree

Job description

Analyst, US Consumer Services Specialized Risk Management – American Express

Location: Gurugram, Haryana

Benefits: Health insurance, Competitive salary, Bonus incentives, Career development opportunities, and more.

About American Express

At American Express, we empower individuals and businesses to progress with the right support. By joining Team Amex, you become part of a global and diverse community committed to backing customers, communities, and colleagues.

We recognize and value contributions, leadership, and impact, ensuring every colleague shares in the company’s success. Together, we uphold our company values and deliver the world’s best customer experience with integrity and inclusivity.

Join Team Amex and let’s lead the way together!

About the U.S. Consumer Services Team

The U.S. Consumer Services (USCS) Team oversees a suite of consumer products, services, and experiences in the U.S., including:

Premium, cobrand, cashback, and lending portfolios
Membership Rewards & Global Travel & Lifestyle Services
Centurion Lounge network & Global Dining (Resy)
U.S. Consumer Banking & marketing programs across various channels

Our mission is to make membership an undeniable competitive advantage while fostering leadership development across the team.

About the Role – Analyst, Specialized Risk Management

The US Consumer Services Control Management Specialized Risk Management Team ensures that risk management is effectively embedded in daily business operations. This role provides subject matter expertise on operational risks and supports business units (BU) in identifying, mitigating, and managing these risks.

As an Analyst, Specialized Risk Management, you will play a key role in ensuring compliance with enterprise policies and programs related to specific risk types (e.g., AEMP10 – Third-Party Management Policy). You will collaborate with multiple partners across different business units, functions, and geographies.

Key Responsibilities

Assist in day-to-day activities to ensure compliance with enterprise policies and risk programs.
Support integration of decentralized risk types into broader Operational Risk Management (ORM) policies and programs.
Compile and analyze topical risk information, including emerging trends, best practices, and regulatory updates.
Assist in creating and distributing training materials to enhance risk awareness within US Consumer Services.
Support in designing and implementing controls tailored to specialized risk areas.
Research and gather topical risk knowledge to strengthen business unit risk management processes.
Monitor risk strategies and procedures, aligning them with business and regulatory changes.
Collect and analyze operational risk insights, best practices, and industry themes to enhance ORM strategies.

Required Qualifications

1-2 years of experience in operational risk management, risk and compliance, or internal audit functions.
Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and assess risk scenarios.
Experience in process governance and ensuring decision-making aligns with policies and regulations.
Project management, communication, and interpersonal skills to collaborate with cross-functional teams.

Preferred Qualifications

Bachelor’s degree in Finance, Business, Risk Management, or related fields; MBA or certifications (e.g., Risk Management, Compliance) are a plus.
Experience in one or more of the following:
- Ensuring compliance with enterprise risk policies and enhancing procedures.
- Supporting the integration of decentralized risk types into larger risk frameworks.
- Assisting in risk strategy development based on regulatory and business changes.

Employee Benefits at American Express

We prioritize the holistic well-being of our employees with a range of benefits, including:

Competitive base salaries & bonus incentives.
Financial well-being & retirement support.
Comprehensive medical, dental, vision, life insurance, and disability benefits (varies by location).
Flexible working model: Hybrid, onsite, or virtual (role-dependent).
Generous paid parental leave policies (location-dependent).
Free access to global wellness centers staffed with nurses and doctors (location-dependent).
Free and confidential counseling support via the Healthy Minds program.
Career development and training opportunities.

Equal Opportunity Employer

American Express is an equal opportunity employer. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected status.

Note: Employment is subject to the successful completion of a background verification check, as per applicable laws and regulations.

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