Job Title: Business Continuity Management (BCM) Specialist

Location: Gurugram, Haryana
Job Type: Full-Time
Benefits: Health Insurance

Join Team Amex – You Lead the Way, We’ve Got Your Back

At American Express, we empower individuals and businesses to progress in incredible ways. As part of Team Amex, you’ll be part of a global and diverse community committed to delivering the world’s best customer experience with integrity, innovation, and excellence.

Here, you’ll be recognized for your contributions, leadership, and impact, while having the opportunity to learn, grow, and shape your career with comprehensive benefits, flexibility, and support.

Join Team Amex, and let’s lead the way together!

Role Overview: Business Continuity Management (BCM) Specialist

How Will You Make an Impact?

Business Continuity Management (BCM) is crucial in today’s environment, ensuring that American Express can respond effectively to disruptions such as natural disasters, infrastructure failures, and pandemics.

The BCM team within the Enterprise Shared Services Group works across the organization to enhance resilience, continuity, and crisis response capabilities. This includes:

Planning and preparedness for potential disruptions.
Coordinating global and regional crisis responses.
Monitoring issues, assessing preparedness, and conducting after-action reviews.

As a BCM Specialist, you will work closely with business units to assess resilience capabilities, monitor compliance, and enhance business continuity plans and risk mitigation strategies.

Key Responsibilities

???? Business Continuity & Risk Oversight

Design, implement, and maintain the quality assurance and consequence management framework for BCM compliance.
Provide guidance on BCM best practices, regulatory requirements, and risk mitigation strategies.
Ensure compliance with internal and external standards (e.g., ISO 22301, FFIEC).

???? Stakeholder Collaboration & Plan Development

Partner with Business Units to identify and document key business functions and risk assess dependencies (e.g., third parties, technology, locations).
Support business impact analyses (BIAs), business continuity plans, and risk mitigation strategies.
Ensure BCM documentation remains up to date and meets all compliance requirements.

???? Crisis Readiness & Regulatory Support

Assist in regulatory, Internal Audit, and risk oversight reviews.
Monitor and assess organizational preparedness for crises.
Support capability design and development as required.

Qualifications & Experience

???? Education & Experience

Bachelor’s degree required; MBA or advanced degree preferred.
1+ years' experience in Risk Management and/or Business Continuity (Risk Oversight experience is a plus).
Strong understanding of American Express products, services, and organizational structure.

???? Technical & Analytical Skills

Advanced MS Office skills (Word, PowerPoint, Excel, SharePoint).
Strong analytical skills with the ability to interpret data and derive insights.

???? Leadership & Communication

Self-confident with a strong sense of integrity.
Ability to challenge existing processes and drive improvements.
Strong verbal and written communication skills to engage with business partners and senior leadership.

Why Join American Express?

✨ Competitive Compensation: Base salary with bonus incentives.
???? Comprehensive Benefits: Medical, dental, vision, life insurance, and disability coverage.
???? Flexible Work Model: Hybrid, onsite, or virtual arrangements based on business needs.
????‍????‍???? Parental Leave: Generous paid parental leave policies.
????️‍♂️ Wellness & Mental Health Support: Free access to global wellness centers and confidential counseling through the Healthy Minds program.
???? Career Growth & Development: Learning and training opportunities to accelerate your career.

Equal Opportunity Employer

American Express is committed to diversity, equity, and inclusion. We make employment decisions without regard to race, color, religion, gender identity, sexual orientation, disability, veteran status, age, or any other legally protected status.

We also provide reasonable accommodations for individuals with disabilities during the hiring process. If you need assistance, please let us know.

Apply Today!

If you are passionate about business continuity, risk management, and crisis preparedness, we encourage you to apply—you might be the perfect fit for our team! ????