Projects Overview
  • Date Posted: 09-Jul-2026
  • Job Type: Full Time
  • Job Exp: 3 Year
  • Salary: ₹15000 / MONTH
  • Location: Gurugram
  • Education Req: Bachelor's degree
Job description

Job Opportunity at American Express – Digital Measurement & Analytics

Location:

Gurugram, Haryana

Benefits:

  • Health insurance

  • Competitive base salaries

  • Bonus incentives

  • Support for financial well-being and retirement

  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

  • Flexible working model (hybrid, onsite, or virtual)

  • Generous paid parental leave policies (depending on location)

  • Free access to global on-site wellness centers (depending on location)

  • Free and confidential counseling support through the Healthy Minds program

  • Career development and training opportunities


About American Express

At American Express, we believe in the power of progress. When you join Team Amex, you become part of a global and diverse community with an unwavering commitment to supporting our customers, communities, and each other.

We recognize and value contributions, leadership, and impact, ensuring every colleague has the opportunity to share in the company’s success. Together, we uphold our company values and strive to deliver the world’s best customer experience every day.

Join Team Amex and let's lead the way together!


Role: Digital Measurement & Analytics

In this role, you will be a key part of the Digital Measurement & Analytics team, applying advanced analytics to drive segmentation, KPIs, models, and strategic insights to solve business challenges. You will work closely with digital product teams, marketing, servicing, technology, and field teams to design measurement frameworks, conduct behavioral deep dives, enable experimentation (A/B testing), define product strategy, and maintain performance dashboards.

This role requires an analytical mindset, exceptional problem-solving skills, and the ability to translate data insights into compelling business stories.

Key Responsibilities:

  • Perform in-depth data analysis to deliver strategic priorities for GCS Digital Experiences.

  • Define KPIs to measure digital product efficiency and develop customer segmentation to drive adoption and engagement.

  • Conduct strategic analysis by leveraging digital activity data and AXP closed-loop data.

  • Gain deep functional understanding of GCS digital channels and ensure analytical insights are actionable.

  • Execute statistical projects and develop automated reports.

  • Evaluate the impact of business strategies and generate insights to drive growth.

  • Collaborate with Product, Technology, Field, Servicing, and Marketing teams to prioritize initiatives.

  • Develop automated dashboards and reports using Adobe Analytics Suite or Tableau.

  • Stay updated on advanced analytical methods and tools to enhance analytical practices.


Minimum Qualifications:

  • 1 to 3 years of relevant analytics experience.

  • Degree in business, economics, statistics, mathematics, engineering, or finance.

  • Strong analytical, problem-solving, and strategic thinking skills.

  • Ability to work collaboratively with partners and teams to define business objectives.

  • Proficiency in Hive, Python, PySpark, SQL for data manipulation and statistical modeling.

  • Strong communication, storytelling, and presentation skills.

  • Results-driven with strong project management skills.

  • Passion for data science and machine learning, with a track record of optimizing business processes.

  • Proficiency in MS Office (Excel & PowerPoint).

  • Self-starter with a strong ability to drive results.

  • Basic understanding of Agile product development.

  • Experience in the digital domain is preferred.


Equal Opportunity Employer

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Note: Employment is contingent upon successful completion of a background verification check, subject to applicable laws and regulations.


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