Analyst - Control Management

Projects Overview

Date Posted: 09-Jul-2026
Job Type: Full Time
Job Exp: 1 Year
Salary: ₹15000 / MONTH
Location: Gurugram
Education Req: Bachelor's degree

Job description

Job Opportunity at American Express – Analyst, Control Management Reporting & Analytics

Job Details:

Location: Gurugram, Haryana
Job Type: Full-time
Benefits: Health insurance, Competitive salary, Bonus incentives, Career development opportunities, and more.

About American Express

At American Express, we empower individuals and businesses to progress with the right support. By joining Team Amex, you become part of a global and diverse community committed to backing customers, communities, and colleagues.

We recognize and value contributions, leadership, and impact, ensuring every colleague shares in the company’s success. Together, we uphold our company values and deliver the world’s best customer experience with integrity and inclusivity.

Join Team Amex and let’s lead the way together!

How Will You Make an Impact in This Role?

As part of the Global Servicing Group (GSG) – Control Management Team, your role will focus on:

Safeguarding the American Express brand and assets.
Ensuring adherence to internal policies and regulatory expectations.
Driving oversight and control mechanisms to enable a seamless customer experience.

As an Analyst, Control Management Reporting & Analytics, you will:

Support Regulatory Business Self Testing (RBST) and Procedural Business Self Testing (PBST) monitoring programs for GSG.
Manage risk and controls to ensure compliance with global legal and regulatory requirements.
Partner with internal teams to support data requests and define reporting requirements.
Execute data analysis and reporting with precision and accuracy to maintain a high level of governance and risk management.

Key Responsibilities

Develop and deliver Regulatory/Governance reports for testing, compliance, and frontline teams using big data platforms (LUMI, Cornerstone), SAS/SQL, Python, etc.
Collaborate with business, compliance, and testing teams to ensure reporting requirements are met.
Prepare monthly insights reports for senior leadership using PowerPoint.
Create data visualizations using Tableau, Power BI, and Excel.
Ensure timely and accurate responses for audit and regulatory requests.
Identify and drive process automation for efficiency improvements.
Work with global teams to evaluate and enhance processes and systems.
Communicate business problems effectively and implement solutions.

Required Qualifications

Bachelor’s/Master’s degree in Finance, Engineering, Mathematics, Computer Science, Economics, or a related field.
Strong programming skills in SQL/HQL, Python, and Power BI (preferred).
Proficiency in Microsoft Office, including Excel and PowerPoint.
Experience in data visualization using Tableau.
Analytical and problem-solving skills to identify trends and evaluate risk.
Knowledge of Data Management and ODL, with the ability to resolve ingestion issues.
Ability to adapt to changing priorities and work within tight deadlines.

Preferred Qualifications

Prior experience in GSG (Global Servicing Group).
Ability to challenge the status quo and drive continuous improvements.
Strong project management skills to handle multiple projects efficiently.

Employee Benefits at American Express

We prioritize the holistic well-being of our employees through comprehensive benefits, including:

Competitive base salaries & bonus incentives.
Financial well-being & retirement support.
Comprehensive medical, dental, vision, life insurance, and disability benefits (varies by location).
Flexible working model: Hybrid, onsite, or virtual (role-dependent).
Generous paid parental leave policies (location-dependent).
Free access to global wellness centers staffed with nurses and doctors (location-dependent).
Free and confidential counseling support via the Healthy Minds program.
Career development and training opportunities.

Equal Opportunity Employer

American Express is an equal opportunity employer. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected status.

Note: Employment is subject to the successful completion of a background verification check, as per applicable laws and regulations.

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