Business Intelligence & Compliance Reporting Analyst – American Express

Location: Gurugram, Haryana
Job Type: Full-time
Benefits: Health insurance, competitive salary, bonus incentives, flexible working model, career development opportunities, and more.

About American Express

At American Express, we empower people and businesses to progress in incredible ways. When you join Team Amex, you become part of a diverse global community committed to backing our customers, communities, and each other.

We recognize your contributions, leadership, and impact, offering career growth, flexibility, and benefits to support your personal and professional journey. Together, we will lead the way with integrity and create an environment where everyone is seen, heard, and valued.

Join Team Amex and let's build the future together!

About the Role

This position is within the Centre of International Compliance Operation (CICO) team, which supports over 30 international markets by providing operational and reporting assistance to International Market Compliance Offices.

The International Compliance team assesses compliance with laws, regulations, and policies impacting American Express products and services. This role focuses on developing, deploying, and maintaining reporting and scorecard management for the CICO organization.

Key Responsibilities

Reporting & Dashboard Management

Collate inputs from multiple stakeholders to prepare CICO Productivity/Staff Utilization Dashboards and Performance Scorecards.
Provide Business Intelligence (BI) support in evaluating dashboard, reporting, and scorecard requirements.
Build and deploy dashboards using BI tools like Power BI, Tableau, and SiSense.
Answer queries related to insight generation on CICO Productivity, Utilization, and Performance metrics.

Data Analytics & Project Management

Work with business partners to identify and evaluate various MIS reporting, dashboard, and scorecard requirements.
Utilize structured project methodologies to design, implement, and manage reporting/scorecard projects.
Support special projects by compiling data and preparing reports for senior management.
Maintain records and files for efficient and consistent compliance reporting.

Compliance & Risk Collaboration

Collaborate with risk, compliance, and business partners across multiple groups to ensure adherence to bank policies, banking laws, and regulations.
Interface with business partners, auditors, and third-party vendors to ensure compliance with regulatory standards.

Minimum Qualifications

Education & Certifications

Undergraduate Degree in a quantitative field or equivalent work experience.

Technical & Analytical Skills

3+ years' experience in Business Intelligence, Compliance Reporting, or Data Analytics.
Strong working knowledge of BI tools (Power BI, Tableau, SiSense).
Proficiency in SQL and experience working with large datasets.
Familiarity with Hive/HQL, Python, Jupyter Notebooks, and Spark.
Understanding of High-Density File Systems (Big Data) such as Hadoop.
Experience with machine learning algorithms (preferred).
Proficiency with statistical methods and analysis.

Soft Skills & Project Management

Strong analytical and project management skills with a track record of driving results.
Excellent organization, prioritization, and collaboration skills.
Self-motivated, detail-oriented, and capable of handling multiple tasks.
Strong presentation and communication skills (both written and verbal).

Additional Preferences

Experience with IBM mainframe (desired but not required).
Certifications such as CRCM, CIA, CAMS, CPA are helpful but not mandatory.

Why Join American Express?

Comprehensive Benefits Package

Competitive base salary & bonus incentives.
Support for financial well-being & retirement plans.
Comprehensive medical, dental, vision, life insurance, and disability benefits (location-dependent).
Flexible work model (hybrid, onsite, or virtual, depending on role and business needs).
Generous paid parental leave policies (location-dependent).
Free access to global wellness centers (location-dependent).
Free and confidential mental health support through the Healthy Minds program.
Career development & training opportunities, including tuition assistance and leadership courses.

Equal Opportunity Employer

American Express is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, veteran status, disability status, or any other protected status.

We are committed to providing reasonable accommodations for individuals with disabilities. If you need an accommodation during the hiring process, please inform your recruiter.

Not Meeting Every Requirement?

If you are passionate about our mission and believe you’d be a great addition to the team, please apply anyway! You might be the perfect fit we’re looking for.

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