Job Opportunity at Standard Chartered Bank

???? Location: Pune, Maharashtra
???? Job Type: Full-time
???? Job ID: 21725
???? Opening Date: 8 March 2025
???? Work Style: Office Working
???? Benefits: Health Insurance, Paid Sick Time

About Standard Chartered Bank

Standard Chartered is an international bank with over 170 years of experience in driving commerce and prosperity through innovation, diversity, and financial expertise. We challenge the status quo, embrace new opportunities, and continuously strive for excellence.

Our values define us:
✅ Do the Right Thing – Integrity, client focus, and accountability
✅ Never Settle – Innovation, simplicity, and continuous improvement
✅ Better Together – Inclusion, collaboration, and long-term growth

???? Learn More: Standard Chartered Careers

Key Responsibilities

1. End-to-End Processing of Financial Transactions

???? Ensure accurate and timely execution of:

Outward clearing under CTS
Transfer transactions and NEFT Processing
MIS, Queries & Vendor Billing
CASA form processing and Logistics requests
Re-dispatching Debit/Credit Cards, Cheque Books & FINODC processing
Duplicate Statement Generation and related activities

???? Process financial transactions in compliance with RBI guidelines.
???? Manage Insta Kit activities as per the laid-down process.
???? Handle ATM-related operations efficiently.
???? Maintain and update all registers, trackers, and MIS reports daily.

2. Business & Customer Service Excellence

???? Ensure timely resolution of customer queries and complaints.
???? Improve overall customer experience through TAT (Turnaround Time) enhancements.
???? Provide fast, accurate, and friendly service to internal and external clients.

3. Process Optimization & Risk Management

???? Identify and implement process improvements through automation, STP, and digitization.
???? Maintain zero pendency in record/document archival.
???? Ensure compliance with:

BCSBI, Compensation Policy, and Cheque Collection Policy
Group Money Laundering Prevention and CDD Policies
Bank's Conduct Principles and risk management frameworks

???? Adhere to a “No Surprise” culture, ensuring zero audit failures and a satisfactory audit rating.

4. Cross-Functional Collaboration & Change Management

???? Cross-train in at least two different process elements and product areas.
???? Actively support business transformation and process enhancement initiatives.
???? Collaborate effectively with key stakeholders and proactively identify challenges and opportunities.

Skills & Qualifications

???? Education: Graduate in any faculty
???? Skills Required:

Basic Communication & Computer Skills
Accounting Fundamentals
Process Management & Documentation

Why Join Standard Chartered?

???? Career Growth & Learning Culture

Continuous learning opportunities for reskilling and upskilling
Access to physical, virtual, and digital learning platforms

???? Diversity & Inclusion

A values-driven organization that celebrates uniqueness
An inclusive workplace where everyone feels respected

???? Competitive Salary & Benefits

Retirement savings, medical & life insurance
Flexible working options (home & office-based)
Time-off policies:
- Annual leave
- Parental/maternity leave (20 weeks)
- Sabbatical (up to 12 months)
- Volunteering leave (3 days)