Company: JumpCloud
Job Type: Full-time, Remote (India-based)
Location: Remote within India
JumpCloud® delivers a unified open directory platform that simplifies identity, device, and access management across organizations. IT teams and MSPs can manage devices across Windows, Apple, Linux, and Android systems from a single platform, enabling users to work securely from anywhere. With JumpCloud®, IT is simplified.
The Pre-Sales Engineering team at JumpCloud is expanding rapidly to support the sales function. The team provides technical expertise and consulting to organizations during evaluations, helping demonstrate the value of JumpCloud's solutions.
This role will support customers in the EMEA region and will require working in EMEA time zones.
Act as a technical trusted advisor, providing consultative support to organizations evaluating JumpCloud’s platform.
Deliver tailored product demonstrations.
Identify customer pain points and align JumpCloud solutions to address those challenges.
Support direct and partner sales teams with product-related questions and skills development.
Build relationships with partners through technical enablement and co-selling.
Assist prospects with the setup and configuration of time-based trials.
Provide technical Q&A to prospects during the trial phase.
Assess the prospect’s readiness to enter a formal sales cycle.
Advise on implementation best practices to accelerate time to value for customers.
Identify common technical issues and product opportunities for automation or self-serve features.
Provide an evaluation framework for prospects during their POC (Proof of Concept).
3-5 years of experience in a technical sales role or equivalent.
Strong technical acumen to understand complex IT challenges and align solutions with JumpCloud products.
Excellent presentation skills, including conducting product demonstrations.
Ability to work in EMEA time zones.
Proficiency in English (written and spoken).
Basic knowledge of IT, Cloud, SaaS technologies.
Familiarity with network architecture.
Knowledge of authentication and authorization protocols such as SAML, OIDC/OAuth, LDAP, and RADIUS.
Experience with MDM (Mobile Device Management), RMM (Remote Monitoring and Management), or similar endpoint solutions.
Familiarity with MFA technologies (e.g., TOTP, WebAuthn).
Experience configuring and deploying identity and directory solutions.
Scripting language experience (e.g., PowerShell preferred).
Experience with both direct and channel/partner sales cycles.
Familiarity with MEDDIC Sales Methodology.
Remote First: JumpCloud is fully remote, meaning you can work from anywhere within India.
Collaborative Culture: Join a team passionate about solving complex technical problems.
Professional Growth: Work with talented teams and have the opportunity to share and grow your expertise.
Innovative Work Environment: Your ideas and approaches are welcomed, and you’ll have a voice in the organization.
Diversity and Inclusion: JumpCloud fosters a culture of inclusivity and supports employees regardless of background, gender, race, or other factors.
Submit your résumé and a brief explanation of why you would be a good fit for JumpCloud. JumpCloud is not accepting third-party resumes at this time.
JumpCloud is committed to diversity, equity, and inclusion and provides equal opportunities for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other characteristic protected by law.
JumpCloud warns job seekers about fraudulent employment offers and scams. The company will never ask for personal account information or any financial payments during the recruitment process. If you have concerns about authenticity, contact recruiting@jumpcloud.com with the subject "Scam Notice."
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