Mechanical Engineering Specialist - APAC (India preferably Hyderabad or Bangalore)

Projects Overview

Date Posted: 12-Jul-2026
Job Type: Full Time
Job Exp: 1 Year
Salary: ₹15000 / MONTH
Location: Hyderabad
Education Req: Bachelor's degree

Job description

???? Job Details

Job Title: Technical Support Engineer - APAC (Mechanical Engineering Specialist)
Job Type: Full-time (Remote, with Regional Travel)
Location: Asia-Pacific Region (India, ASEAN, occasionally New Zealand)
Travel Requirements: Approximately 50% regional travel within India, ASEAN, and occasionally New Zealand

???? About Loadrite

Loadrite is a global leader in precision industrial weighing solutions, headquartered in New Zealand. For over 40 years, Loadrite has been helping customers worldwide improve operational efficiency, increase profitability, and control inventory. With a presence in 50+ countries, Loadrite’s products serve diverse markets such as Aggregates, Mining, Ports & Rail, Public Works, and Waste & Recycling. The company offers cutting-edge weighing technology, which boosts efficiency and accuracy across wheel loaders, excavators, conveyors, forklifts, and refuse trucks.

Loadrite is expanding rapidly, with innovative new products and an increasing international market presence via its global dealer network.

???? Position Overview

As a Technical Support Engineer - APAC, you will be the first point of contact for all dealer technical queries, providing fault diagnosis, solutions, and technical training to Loadrite’s distribution partners and end-users across the Asia-Pacific region. This role combines hands-on training and technical expertise, ensuring seamless product adoption and excellent customer service. You’ll also contribute to product development, assist with field trials, and provide real-time solutions to technical challenges, playing a vital role in Loadrite's growth in the region.

????️ Key Responsibilities

Technical Support:
- Serve as the first point of contact for all dealer technical queries, offering fault diagnosis and solutions.
- Assist with field trials and evaluation of new products.
- Facilitate the best solutions to technical problems and ensure timely resolution.
- Identify trends in technical issues and escalate where necessary.
- Maintain and update the technical support database, creating a valuable assistance tool for customers and Loadrite.
Training & Certification:
- Execute training and certification processes for Loadrite’s distribution partners.
- Deliver distribution technical training and certification for new and existing products.
- Share knowledge and improve resources through internal tools and processes.
Collaboration & Product Development:
- Advocate for Loadrite distributors internally.
- Provide Voice-of-Distributor feedback for new product development, training, and special projects.
- Review product and technical documentation and bulletins for accuracy and updates.
Continuous Improvement:
- Advise and implement improvement processes for technical support and customer service.
- Participate in special projects as required by business needs.

???? Skills/Competencies

Communication: Excellent face-to-face, online, by phone, and email communication skills.
Language Proficiency: Fluent written and spoken Hindi and English.
Technical Aptitude: Proficient in mechanical systems with the ability to understand and relay product information to distributors and end-users.
Detail-Oriented: Focus on continuous improvement in technical support and training.
Computer Literacy: Familiar with Microsoft 365 and technical tools.

???? Qualifications & Experience

Engineering Degree in Mechanical, Electrical, Mining, or Machinery discipline.
Previous industry technical support experience and/or product knowledge.

???? Travel Requirements

This role requires approximately 50% regional travel across India, ASEAN, and occasionally to New Zealand.

???? Why Join Loadrite?

Loadrite offers more than just a job—it provides a dynamic and rewarding career where your technical expertise is valued, your ideas make an impact, and your career growth is a priority. As part of the team, you will gain exposure to cutting-edge technology, international travel opportunities, and the chance to shape the future of precision weighing solutions.

???? Equal Opportunity Employer

Loadrite and Precisional are committed to equal opportunity employment and non-discrimination. All employment decisions, including hiring, promotion, and compensation, will be made without regard to race, color, religion, creed, age, sex, sexual orientation, gender identity, marital status, disability, or any other legally protected status.

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